CREDIT CARD DEPOSITO POLICY

Romecruiseshuttle.com by Rossi Autoservizi Società Cooperativa

Credit Card Deposit Policy for Service Payment Guarantee

To ensure the performance of chauffeur-driven transport services offered through the Rome Cruise Shuttle website (hereinafter the “Website”), managed by Rossi Autoservizi Società Cooperativa, Clients opting for cash payment will be required to provide their credit card details as a security deposit/guarantee for: the payment of the agreed fee and any compensation for damages, in case of no-show, or in case of service cancellation later than 24 hours before its start.

By doing so, Clients hereby authorize Rossi Autoservizi Società Cooperativa to charge any additional amounts to the credit card provided during the Pre-authorization. This measure covers potential unforeseen costs or damages incurred during the service.

This Policy shall also apply in the case of immediate payment, specifically for any damages caused by the Client to Rossi Autoservizi Società Cooperativa during the service provision. In this regard, Clients authorize Rossi Autoservizi to charge any additional amounts to the credit card used for the service payment or to promptly authorize any further payment request charged via PayPal and Stripe.

By using the Website and agreeing to provide a credit card for deposit purposes or for immediate payment, the user accepts the terms outlined in this policy.

1. Data Controller

The Data Controller for the credit card data is Rossi Autoservizi Società Cooperativa, with registered office at Via Garibaldi 18/A int. 3, 00055 Ladispoli (RM).

For any inquiries, please contact: info@romecruiseshuttle.com.

2. Purpose of the Security Deposit

The provided credit card data will be used exclusively for the following purposes:

  • Service Guarantee: Ensuring the fulfillment of contractual obligations related to the chauffeur-driven rental service.
  • Coverage of Additional Costs: Covering any additional costs, such as vehicle damage, no-show fees according to the cancellation policy, or other unforeseen expenses arising during the transport service.

3. Use and Processing of Credit Card Data

  • Pre-Authorization: For cash payments, Rossi Autoservizi will perform a pre-authorization on the credit card at the time of booking. This Pre-Authorization will result in an immediate charge of € 0.50 when the Client selects the cash payment method.
  • Final Charge: If additional costs occur, Rossi Autoservizi will charge the amount necessary to cover them to the credit card used by the Client for the Pre-Authorization, at the end of the service. In the case of immediate payment, Rossi Autoservizi may charge any additional amounts to the credit card used for the service payment, or the Client is obliged, without delay, to authorize the further payment request charged via PayPal and Stripe.

4. Retention and Protection of Credit Card Data

Credit card information is processed through secure payment platforms compliant with PCI-DSS (Payment Card Industry Data Security Standard). Rossi Autoservizi does not directly store credit card data; these are handled exclusively through external payment service providers adhering to international security standards.

5. User Rights

Users have the right to:

  • Request Information: Obtain details about the data processing and the use of the security deposit.
  • Withdraw Consent: Cancel the reservation or change the payment method, subject to compliance with the contractual conditions.
  • Dispute Unauthorized Charges: Contest any charges deemed unjustified by contacting Rossi Autoservizi and, if necessary, their financial institution.

6. Contact Information

For any questions, clarifications, or requests regarding the use of credit card deposits, users can contact Rossi Autoservizi via email at info@romecruiseshuttle.com or by phone at +39 3933236770.

7. Acceptance of the Security Deposit Clause

By proceeding with the booking via the Website and providing credit card information, the user accepts the conditions described in this Credit Card Deposit Policy.